To become a Molex supplier, you must first be invited by a Molex buyer or sourcing team. Once invited, you will receive an email from Molex Procurement with instructions to register and complete the supplier onboarding process.

The invitation email link is used only the first time to create a new SAP Business Network account or link an existing account to Molex. You can use either the Registration hyperlink or a Qualification Process hyperlink, but not both.

After completing the initial registration, you should log in directly at:
https://supplier.ariba.com

• use the unique hyperlink in the Molex Registration invitation OR in a Molex qualification / questionnaire email.
• The unique link in these email invitations is used to associate your SAP Business Network supplier account with Molex's customer account, but once this relationship is established,  you must not reuse the same invitation hyperlink to access the site.
• Instead, go directly to the regular login page: supplier.ariba.com. 

RETURNING—you have already successfully logged into the SAP Business Network and seen a Molex-branded page with one or more questionnaires. 

• Use the standard site link: supplier.ariba.com

FIRST TIME FOR ME AFTER SOMEONE ELSE CREATED THE ACCOUNT—the person who created the SAP Business Network account for your enterprise is not the same person who will be answering the Molex questionnaire(s):

• That person can give you the username and password he or she chose when setting up the account, and you can use those credentials to log in. (Quicker, but not best practice.)
• That person can create a user record for you in the SAP Business Network account and assign you the appropriate roles/permissions to respond to Molex's questionnaires. (Preferred practice, but takes more time.)
• See SAP documentation for Managing Users on how to create user accounts within a Network account.

• Each Network account has a unique identifier (an "ANID") that helps clarify which account (if any) is linked to Molex. Use the support request form on this site to ask Molex which ANID appears in your supplier record on our side.

Are you an authorized user in that account? 

One SAP Business Network account can have multiple users, each with different roles and permissions

• If you are the person who created the SAP Business Network account, in response to a Molex invitation (or invitation from another of your customers), you have the ability and responsibility to create and maintain additional company users in your Network account. (See SAP documentation for Managing Users on how to create user accounts within a Network account.)
• If you are not the person who created the SAP Business Network account, you may have to ask the account owner to add you as a user.
• If you are not sure who the account owner is for the account linked to Molex, use the supplier request form on this site to ask Molex to look up your account owner. (This is visible publicly in your company's Network profile.)

Double check the username and password you're trying to use. The same email address can be associated with multiple user records in the same account, or even in multiple accounts.

• The first time you create a SAP Business Network account, the email address you specify for the account is the default user name. You cannot create a second user on the Network with the same username, however, you can create a second user record (in the same account or different account) with the same email address and a different username.
• This means you may receive Molex-related emails at your email address, and you may be able to log into an SAP Business Network with that email address, and you may still not be in the correct user account, if you (or others in your enterprise) have created multiple user records with the same email address but different usernames.
• This is especially common with shared or group email addresses, like customerservice@yourcompany.com.
• In other words, it is entirely possible that you can log into one SAP Business Network account for your company, but not another.
• It is very important to keep track of usernames and associated email addresses if your enterprise uses more than one SAP Business Network account.
• Use the support request form on this site to ask Molex to check any of the following: which ANID appears in your supplier record on our side, whom did we invite to register or complete questionnaires, or which email addresses we have for you or your company.

Ensure you are not already logged in to the SAP Business Network or any other SAP Ariba application in another browser tab or window. Web-based applications often suffer internal conflicts if multiple sessions are open at the same time in the same browser.

If none of the above helps, use the Forgot Username or Forgot Password options on the login page

This depends on several factors such as:

• The Molex buyer

• The business unit

• Any required technical setup or data integration

Please contact your Molex buyer for updates regarding purchase orders.

Click “Forgot Username” or “Forgot Password” on the login page.

You will be asked to enter your email address. The password reset email will come from Ariba Commerce Cloud. If your email address is linked to multiple user accounts or SAP Business Network accounts, you will need to select the correct account when resetting access.

To further clarify, login problems must be address by SAP (not Molex), since SAP manages the Network. Do not use the Contact Support button on the Molex web site for login issues.

If you accidentally created a new Ariba account instead of using your company’s existing account, please contact the Molex Supplier Management team.

They can help update the account association or guide you on linking the correct ANID (Ariba Network ID) to your supplier record.

Check the Questionnaires and Proposals page, If the sections Registration, Qualification, or Certificates are visible but empty:

• You may be logged into the wrong user account
• The questionnaires may be assigned to another user in your organization

Please send a screenshot of your profile dropdown showing:

• User Name
• Email Address
• ANID

The Molex Supplier Mangement team will verify the correct account.

No. The invitation email is specific to the invited user and cannot be forwarded. If another team member needs access, please contact the Molex Supplier Management team to request a new invitation.

If a questionnaire requires changes, it may be returned with comments from the reviewer.

• To see the reviewer’s comments:Open the questionnaire
• Review the comment section at the top
• Update the requested information
• Click Submit Entire Response

Example: The reviewer may request updates to tax documentation (e.g., W9) or other company information.

Yes. Molex collects this information to meet our quality, compliance, financial, contractual, and internal obligations. Further, our system does not allow a supplier qualification to be advanced for approval if any of the questionnaires are incomplete.

We need a response for each one, even if the response is "No". (For example, it is better to reply that you do not have a particular ISO or IATF certificate than to leave the questionnaire pending in an incomplete state. When we have your response, even if it is not what we hoped for, at least it is clear. Then we can escalate internally to see if a waiver or exception or conditional approval is negotiable.)

A declined questionnaire does not necessarily mean supplier onboarding has stopped.

• Additional information is required
• Clarification is needed
• Certain requirements were not met